When Does Co Mills Mall Open Again

two.i.ane Open up this video http://goo.gl/wtZb7G
2.i.2Go over learning object 2 to get familiar with 10 tips to improve reading skills, and create a diagram based on the video and the learning object to remember them.Now put them into practice!

2.one.3 Develop exercises A to F on pages 40 and 41 of yourMarket Leader book.
A What Kind of hotel do y'all like to stay in when y'all are on holiday or on business concern

I would similar to remain best hotel in the land you visit to assistance me get to relax and forget my routines my holiday period

B Tick (     ) the facilities you expect to find in a business hotel

Beauty station                                  gift store                              Concern centre ( )

Health club ( )                                Childcare service                   Tennis courts ( )

Concierge desk                              Restaurants                             coffee Shop ( )

C Take turn to ask and respond questions about Hilton Tokyo.

1.

Check your e-mail in your room?

A:Can you cheque your email in your room?

B:Yeah,yous tin can

2.

Swim outside at the hotel?

A:Can you swim outside at the hotel?

B:No,You can't

3.

Play tennis at the hotel?

A:Tin can you Play tennis at the hotel?

B:Yes,you can

four.

Eat chinese food in the Musashino?

A:Can yous consume chinese food in the Musashino

B:No,you can't

five.

Host a dinner for ane,500 people?

A:Can yous Host a dinner for ane,500 people?

B:No,yous tin't

6.

Utilise the health order at night?

A:Can you lot use the health club at night?

B:Yes,you tin can't

7.

Go from Narita Airport straight to the hotel?

A:Tin you from Narita Airport direct hotel?

B:Yes.Yous can

Due east Answer these questionsouth

1 How far is the hotel from the Shinjuku Shopping expanse?

Rta: Shinjuku is 10 minutes from the hotel

2 How long is the business organisation centre open?

Rta: This business middle available 24 hours

3How long does it take to travel from Narita Airport to the hotel?

Rta: Ii hours

F Match the words on the left (1-6) to the words on the right (a-f) to make discussion partnerships from the text
the text

1 concern                         (C)                          a) views

two Indoor                            (D)                          b) rooms

3 Sightseeing                    (E)                          c) district

four City                                (A)                         d) pool

v Net                          ( F)                        e) tours

six meeting                          (B)                           f) access

ii.ane.4 Read article India likes fast-food chains on page 46 of yourMarket Leader book and develop exercises A to D.

A Discuss these questions in pairs

i.How frequently practice you eat in fast food bondage?

Rta: not eat from time to time in fast food restaurants

2 How Pop are they in your country? Who is a typical customer?

Rta: in our state is the food, I like to go to the corral

B Do international Fast-Nutrient companies need to change their menus to be successful in India? Read This commodity to find out

C Friction match the words (1-5) to their meanings (a-eastward)
i Salaries             (C)                      a) With a potent and hot flavor

2 need             (B)                      b) The kind of things that someone likes

3 adapt                 (E)                  c) The coin people earn for their jobs

four Tastes                (D)                  d) The demand people have for a service

5 Spicy                  (A)                  e) change something

D Read article again and answer these questions

i What type of client goes to the phoenix Mills McDonald's at luchtime?

Rta: college students , mothers and part workers.

2 How many times a week does akshaya Batta get to McDonald's?

Rta: he goes in one case a week to McDonald'due south

3 How much does sahal Amlani typically spend in McDonald's at weekends?

Rta: usually spend every weekend

4 How do these fast-food companies conform heir menus for indian customers ?

Complete these sentences:

A McDonald's offers mutton and chicken Maharaja Mac.Kentucky fried Chicken (KFC)

B In its chicken dishes ,KFC adapts information technology's for local tastes with the use of Indian spices and cooking techniques

C Pizza Hut has menu a mix of indian and international dishes

5 Why is information technology necessary to make these changes?

Rta: Because people are eating a lot of fast food

ii.one.five Open yourMarket place Leader book on page 54, read articleUniqlo:a global success story, and develop exercises A to F. Send these exercises in the Word file corresponding to Written report Guide 2. DO Non take photos of the pages and paste them on the Discussion file; you have to type these exercises (including the instructions).

A Before your read the article below the commodity below ,hash out these questions .

1

What global mode companies do y'all know?

ü

Gap,C&R,Esprit,La coste

2

Which are the near successful in your country?

ü

Arturo Calle,Gap,Totto,Zara,Studio F

iii What practice y'all Know about uniglo ,the global way retailer?

Uniglo not annihilation until I hear information technology now

B Friction match these words (1-6)to their meanings (a-f)
1 expansion              (B)                   a) employ someone to practice a job

2 Strategy                (E)                    b) When something gets bigger in size

3 relaunch                (D)                    c) apparel produced by a designer for the season

4 Flagship shop        (F)                    d) introduce something new again

5 rent                        (A)                    eastward) a detailed plan for achieving something

6 collection               (C)                   f) a company'south principal store, often large and in an important

                                                            shopping area

C Read the article quickly and underline the e numbers and dates. So say what they refer to.

i 1984          two 2003        3 2005    4 Nov 2006 5 Apr 2009

1.

Y49.8 bn        7 64

1 1984     started with one unmarried store in Hiroshima

2 2003hill most of the shops

three 2005     yani change strategy and opened stores in major countries of the world

ivNovember 2006     with the opening of a flagship in new york

5 April 2009       Her role was to design a collection went on sale company

D Decide whether these statements are True (T) or false (F) .correct the false ones

1In the 1990s, nippon was uniglo is master market T

two Uniglo had a lot of success when it entered the United kingdom of great britain and northern ireland market in 2001 F

iii Yani is new global strategy was to open big stores in important cities T

iv At the terminate of 2008, uniglo had 92 international stores F

5 Yani hired jil sander to design all uniglo is apparel T

6 uniglo opened 64 stores in Asia betwixt 2007 and 2010 T

Due east Look trought the article and notice the missing verbs

1.

Uniglo grew speedily in japan during the 1990s

2.

Over the side by side two years ,the numbers of international stores went up                         from 54 to 92

3.

The number (of stores) increased         to 64   at the finish of 2010

What do the verbs have in common?

have in common are the conjugations of the verb in past just regular and irregular

F What makes a business successful? Put these points in order for y'all .Add other points to the list .

A bility to learn from mistakes                                   - coin

·

Difficult Piece of work                                                    -personal contacts

·

Luck                                                             - Having clear strategy and program

1.

Having clear strategy and plan

iii.

personal contacts

v.

ability to larn from mistake

7.

acquire knowledge

eight.

choose the deal you like

9.

a work plan strategically designed

12.

expectation for customers

ii.2 Listening

·

2.ii.1 Open yourMarket place Leader volume on page 38 and develop exercises A to C onlistening.

A Listen to the first part of an interview with Liz crede and answer these questions

1.

Why does she travel to a) Amsterdam? b)Singapore and Chicago?

Liz Crede travels to Amsterdam to work with customers, and travels to Singapore and Chicago to visit their colleagues

two.

How often does she travel to A) Amsterdam? b) Singapore and Chicago?

Liz Crede travels to Amsterdam almost every month, and travels to Chicago to Singapore and with colleagues twice a year

3.

What is Liz is favorite business organisation location, and why?

Favorite place is Singapore Liz crede that is based in the onetime town of Singapore, and has many features and it is great to feel life in Singapore

B Liz Says she likes flight business class and she likes staying in the same hotel .In pairs, predict why she likes doing those ii things.

Manuel : what is your favorite way to travel?

Diana : my favorite manner is the first time that a country well known either by business concern meeting or vacation, I can know the costumes, the food, people and language skills in business and and then I relax a little day past 24-hour interval touching me

Diana: what is your favorite style to travel?

Manue l: My favorite destination is Paris because in that location can learn a little more of the country than ever and analog know to well know the Eiffel Tower, with the customs, the history of French republic, the infrastructure, the people, the food outset, that is what virtually I love business and I dear to visit Europe

C Listen to the second part of the interview and check your answers to Exercise B

one.2.2

Get to page 47 of yourMarketplace Leader book and develop exercises A, B and D onlistening.

A Jeremy Kelley is a specialist in alter leadership .Listen to the outset part of an interview with him .He is talking about how he entertains business contacts and his favorite entertainment. Complete these notes

·

I like to get to know     my contacts

·

I requite them a chance to tell        me about themselves

·

I take them a places that nosotros can talk – perhaps a coffe

·

We walked beyond a park        together

·

While we walked ,we walked.

·

We spent the time talking about what was really of import.

B Listen to the 2d part of the interview and decide whether these statements are truthful (T) or False (F).Correct the simulated ones

ane.

In restaurants, you should consider noise levels F

In restaurants , you conscientious nigh noise level

2.

Sometimes y'all need to take out clients you lot don't like F

Don't take a customer to a restaurant where they tin't swallow the food

3.

Do not take vegetarians to steak restaurants T

4.

You should spend a lot of money entertaining clients F

don't make it also expensive ,that might embarrass them

D Listen to the 3rd part of the interview .compare your answer in Exercise C to what Jeremy Says
ii.ii.3 Develop exercises A to C on page 56 of yourMarket Leader book.
A In pairs, discuss these questions

one

What communication would you requite to new sales staff?

I would requite a new sales staff first good presentation, a good character, be yourself when selling, mind, do non be nervous to enquire you to put something, very talkative, very respectful when they diriga customer.

2

What mistakes do salespeople often make?

The salespeople wrong when selling the product to the customer that they get nervous, exercise not understand them, practice not know the prices of the products.

B Mind to Ros Pomeroy, a direction consultant, answering. The questions in exercise a consummate each gap with a give-and-take

ü

Have time to build relationships

ü

Brand sure yous fully understand the production or service you are selling

ü

Do not try to sell something to a customers that they exercise non really demand or want

ü

Accept time to understand what the customer

ü

Customers similar to be listened to not to exist talked at

C Listen to Ros talking nearly what being a successful buyer involves. Number her points in the order in which she mentions them
order in which she mentions them

A)

Asking for a written quotation                                                                   (4)

B)

Being prepared to walk away from the buy if you are not happy      (5)

C)

Working out the maximum price you are prepared to pay                         (2)

D)

Looking at means of getting additional extras or discounts                        (6)

E)

Contacting several dissimilar suppliers                                                        (three)

F)

Doing a lot of preparation                                                                           (ane)

2.two.four Check your answers by reading the sound scripts on pages 161, 162 and 163.